This can be provided through various channels, such as phone, email, chat, or social media. Support can also refer to the help
To register for the Services, you may be required to log in by completing the registration process (i.e. by providing us with current, complete and accurate information as prompted by the applicable registration form). In particular, as a parent or legal guardian, you acknowledge and assume sole responsibility to ensure that content which is meant for mature audiences (i.e, above the age of majority) is not accessed by children. Hence, you may not share your log in credentials with your children. You expressly agree to absolve the Company of any responsibility / liability in this regard. The process of registration will be OTP triggered.
The subscription prices shall be determined by the Company, in its sole discretion. When you purchase a subscription, you must provide us with complete and accurate payment and other information required by the Company. By submitting payment details you promise that you are entitled to purchase a subscription using those payment details. If we do not receive payment authorization or any authorization is subsequently cancelled, we may immediately terminate or suspend your access to your subscription based Service or your entire access to Services on Site. In suspicious circumstances we may contact the issuing bank/payment provider and/or law enforcement authorities or other appropriate third parties. If you are entitled to a refund under these terms and conditions we will credit that refund to the card or other payment method you used to submit payment, unless it has expired in which case we will contact you. Company uses third party payment gateway services for receiving payment from Users for its subscription based Services.
For our subscription, Company shall endeavour to process your subscription promptly but Company does not guarantee that your subscription will be activated by any specified time. By submitting your payment and other subscription details, you are making an offer to us to buy a subscription. Your offer will only be accepted by us and a contract formed when we have successfully verified your payment details and email address, at which point we will provide you with access to your subscription. Company reserves the unfettered right to reject any offer made by its Users, at its discretion, for any or no reason.
Subscription and access to subscription based Services fall under the purview of applicable Tax laws of India. Unless otherwise indicated, prices stated on Site are inclusive of applicable taxes, including but not limited to Goods and Services Tax (GST) or other applicable taxes.
In addition to any subscription fees you pay for our subscription based Services, you are responsible for paying any internet connection or other telecommunications charges that you may incur by accessing the Services and/or subscription based Services . For example, if you use any of our mobile services then your network operator may charge you for data or messaging services. Term, renewal and cancellation: You can choose a subscription based Service of the term and duration offered by the Company as listed on the Site. Your subscription will renew automatically unless you cancel it before it renews in order to avoid billing of subscription fees for the renewal term. We will notify you through SMS or email or both prior to the renewal date. Subscription to the subscription based Services commences immediately on the realisation of payment of the subscription fees from the Users and there can be no cancellation once a User's account is active for the subscription based Services. The Company reserves the right to suspend or terminate your subscription if you breach these Terms, with or without notice and without further obligation to you. We may also suspend or terminate your subscription if we are prevented from providing Services to you by circumstances beyond our control. The Company may, in exceptional circumstances, cease to publish the Site, the Site content or cease to provide subscription based Services. The Company will give you at least 15 days' notice of this, if possible. If we do so, then we will have no further obligation to you except for a refund of the unexpired period of your paid subscription. This means that we will refund you with any amounts that you have paid us in advance that relate to any remaining and unexpired period of your subscription.
Once subscription is successfully activated, the same will continue for the period specified during purchase and no partial or complete cancellations/ refunds can be carried out. However, for future renewals if auto renewal is active, you have the option to cancel the same l from the app itself via the profile section